XanhSM Green & Smart Mobilitymembuka lowonganCustomer Service Specialist
XanhSM Indonesia: Leading the Way in Sustainable Mobility Solutions
XanhSM Indonesia is part of GSM, an innovative technology firm that offers Vietnam's premier all-electric multi-service platform, now expanding its revolutionary approach to Southeast Asia. We provide reliable and eco-friendly mobility solutions, including electric taxis, motorbikes, and on-demand express services.
Our Mission:
To create a sustainable, green, and convenient transportation ecosystem that empowers communities to embrace a greener, smarter future. We believe in driving positive change and shaping a technologically advanced landscape for everyone.
Key Achievements by GSM in Just One Year:
- Became the second-largest ride-hailing platform in Vietnam, rapidly establishing itself as a leading player.
- Launched a groundbreaking product that has significantly impacted the transportation industry.
- Earned recogni...
Ringkasan
- Perusahaan :
- XanhSM Green & Smart Mobility
- Situs :
- https://www.xanhsm.com/id/
- Industri :
- Taxi Listrik
- Kategori :
- Perbankan
- Status Pekerjaan :
- Full Time
- Pola Kerja :
- OnSite
- Jam Kerja :
- 40 Jam/Minggu
- Perolehan Gaji :
- Negotiable
- Pengalaman :
- 1 Tahun Pengalaman
- Lokasi Kerja :
- Jakarta Selatan
- Tanggal Berakhir :
- 12 January 2026
Deskripsi Pekerjaan
- Receive customer information through various channels: Hotline, Social Media, Email, Text Message
- Support and handle any arising issues for customers and drivers during the service process
- Provide consulting, answers, and solutions to customer and driver inquiries or complaints related to XanhSM products and services
- Conduct surveys to gather feedback, and assess customer satisfaction regarding product quality, services, and after-sales programs
- Implement sales and customer service programs according to plan (promotions, loyalty programs, etc.)
- Record and report customer feedback, proposing timely and effective solutions
- College degree or above (Min D3).
- Prior customer service experience with transportation, traditional taxis, or ride-hailing services,
- High sense of responsibility and teamwork spirit
- Positive work attitude with clear, intuitive goal setting
- Strong English communication skills is a must
- Be willing to work assigned shifts (including holidays and public holidays), to support 24/7 operations.
- Proficient with MS Office, Google Suites, and customer service systems
- We highly prioritize candidates who are ready to join immediately
2 Benefit Pekerjaan
Kirim Lamaran
- Via URL :
Peluang diterima pada lowongan kerja Customer Service Specialist masih terbuka untukmu! Baru 9 orang yang mengunjungi link lamaran diatas. Ayok cepat kirim lamarannya sebelum ditutup pada tanggal 12 January 2026!
